by Steve Guy
If you decide to hire a professional property management company to manage your property then the profitability of your property all depends on whether you hire a good or bad property management company.
Hire the right management company and you will have a lucrative rental. Hire the wrong management company and you will lose thousands of dollars.
One of the biggest mistakes owners make is that they just pick a property management company out of the phone book without first doing research on the company.
Stay clear of those big national real estate corporations that have both a property management division and a home sales division. Many of these corporations use property management as simply a tool to get their foot in the door with you so that they can try and convince you that you need to sell your home. That is where these companies make their money. Many of them will operate their property management divisions at a loss just so they can hit you with their advertisements on selling your home. There have been many a unhappy owner who has accused these huge corporations of purposely letting their home sit vacant so that they can try and get you to just sell your home. Whether or not these accusations are true, you want a property management company that specializes exclusively in property management in your local markets.
Get multiple bids and check references. You want to talk with other owners who are satisfied with the property management company. You should not sign an agreement with the company until you know they are good at marketing, renting, and taking care of the renter in your home. With that said, you need to realize that a good property management company will only charge about $100 or less a month on your home. So don’t go in blasting away. If you give off the impression that you are going to be a problem owner, they are more than ready to simply turn your business a way. After all, your business only means about $100 a month for them. Try and get two or three references that you can call. Call the references and ask if they work for the property management company or know someone who does. Ask the references how long they have been with this property management company and what they like and dislike about them.
Go online and check the company out. Do they have all the necessary licenses to do business in your area? Are they in good standing with the DRE? Most states require a property manager to also have a real estate license if they are dealing with single family homes.
Check the company’s insurance. If they are not insured, stay away from them. The company should have general liability insurance, professional liability insurance, and workers’ compensation. Remember, the management company will be collecting deposits and rent so they should have a bond on their employees to protect you in case of employee fraud.
Another big mistake owners make is that they do not ask the right questions when hiring a property management company.
Here is a list of questions you need to ask when interviewing a management company:
1 – Can you provide a list of exactly what management services are provided?
2 – Do you sell homes or make money on referring me to a real estate agent?
3 – Can you provide a list of exactly when I will receive income checks and reports?
4 – How will you market my property?
5 – How do you handle maintenance requests from tenants?
6 – Who will actually manage my property? What are her qualifications? Is she licensed? How many properties does she currently manage?
7 – I would like 3 clients of yours that I can call. I would like the references to be from people who have homes that are managed by the same person who will be managing my home.
8 – If you have your own in-house maintenance division, do you only charge the cost of labor and materials or do you markup the labor or have other surcharges?
9 – Are you able to get discounts with vendors and if so, do you pass on those savings to me?
10 – Who gets the late charges? If you keep all the late charges, will you come down on my monthly management fee? If I get to keep the late charges, are you charging me a higher monthly management fee on my property?
11 – Do you have general liability insurance and Errors and Omissions insurance on your employees? If so, is your general liability insurance for at least $2M and your Errors and Omissions insurance for at least $500K?
12 – Do you have Forgery and Alterations coverage on all your employees of at least $25K? Are your employees bonded for at least $500K?
13 – Do you meet all DRE standards for what is considered acceptable and not acceptable regarding the co-mingling of owners’ funds? How do you keep my rental income separate from John Doe’s rental income? If money is not in my account to pay for a repair, do you contact me and ask that I send you the money or is the money taken from another owner to pay for my repairs until I can pay you. (The answer you want to hear is that the repair is not made until the money is in your account to pay for the repair).
About the Author:
By Steve Guy. This article will help you should you choose to hire a professional property management company to manage your property. If you are a property owner in California’s Central Valley and want to hire a licensed and professional property management firm, go to
Madera property management
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